TINY PRESENCE PROCESS GUIDE

How the Tiny Presence Custom Pet Sculpture Process Works

A custom pet sculpture is a commission, not an off-the-shelf item. Tiny Presence separates the order into clear stages so you can choose the right size, provide private reference photos after payment, review a preview, and approve the work before the remaining balance and shipping are collected.

1. Choose a 10, 12, or 15 cm sculpture

Start by selecting one of the three available sizes. The original prices are US$199 for 10 cm, US$299 for 12 cm, and US$399 for 15 cm. The current promotional prices are US$179, US$269, and US$359, respectively. If you are deciding between them, use our custom pet sculpture size guide to compare display space, visual presence, and budget.

2. Pay 40% initially

The first checkout collects 40% of the current promotional price: US$71.60 for 10 cm, US$107.60 for 12 cm, or US$143.60 for 15 cm. This creates the paid order and opens the next commission stage. It is not the full product price; the remaining 60% and shipping are handled later.

3. Upload reference photos securely

After the initial payment, use the private, order-specific photo workflow connected to your commission. This keeps customer reference media out of public pages and associates the files with the correct order item. Include clear face, side, full-body, coat-color, and distinctive-detail views. Our reference-photo guide explains what makes each image useful.

4. The personalized work begins

Your selected references and notes guide the commissioned sculpture. Point out the expression, posture, markings, coat length, or small characteristic details that matter most to you. Because each pet and reference set is different, we confirm the modeling and preview timeline for your specific order before work begins.

5. Review the preview

A preview gives you a checkpoint before final payment and physical production. Review it against the references and priorities you provided. Keep feedback specific: identify the feature, the relevant photo, and what appears different. This makes the approval conversation clearer than a general request without visual context.

6. Approve and pay the remaining balance

After you approve the preview, Tiny Presence collects the remaining 60% of the sculpture price plus shipping. Any applicable customs duties or local taxes may be separate unless a written quotation from Tiny Presence states otherwise. Physical production then begins under the approved design and current store policies.

7. Shipment and delivery

After production is complete, we dispatch the order using the delivery arrangements confirmed for your destination. Delivery timing depends on destination and carrier conditions, so review the current shipping policy for the terms that apply when you order. For an order-specific question, contact [email protected].

Before you place the order

• Confirm that 10, 12, or 15 cm fits the intended display area.
• Review the original price, the current promotional price, and the 40% due today.
• Gather several clear photos and note which details should take priority.
• Understand that the remaining 60% plus shipping is collected after preview approval.